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Goshen Haven Legal

The information provided here is for Goshen Haven users who have questions about our terms, policies, and compliance.

  • Privacy Policy
  • Volunteer & Staff Code of Conduct
  • Parental Consent & Photo Release Form
  • Safeguarding Incident & Disclosure Form
  • Safeguarding and Child Protection Policy

Privacy Policy

Last Updated: March 20, 2026

At Goshen Haven, we are committed to protecting the privacy and security of the personal information we collect. This policy explains how we handle your data and your rights under UK law.

1. Who We Are

Goshen Haven is a registered non-profit based in the UK. We are the “Data Controller” of the personal information you provide to us.

2. What Information We Collect

We may collect and process the following data:

Contact details
Name, email address, and phone number.
Beneficiary information
Names and dates of birth of children participating in our programs.
Sensitive data
Medical conditions or dietary requirements (only where necessary for the safety of a child).
Media
Photos or videos (only with your explicit written consent).

3. Why We Collect This Information

We use your data to:

  • Safely manage and deliver our “haven” services and activities.
  • Ensure the safeguarding and medical wellbeing of all children in our care.
  • Send you updates about our work (only if you have opted-in).
  • Comply with legal and insurance requirements in the UK.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Consent
For marketing and photography.
Contract
To provide the services you have signed up for.
Legal Obligation
For safeguarding and tax/accounting purposes.
Vital Interests
In a medical emergency to protect a child’s life.

5. How We Store Your Data

We take security seriously. All digital data is stored on encrypted, password-protected servers. Physical forms are kept in locked filing cabinets with restricted access. We only keep your data for as long as is necessary to fulfill the purposes we collected it for (e.g., safeguarding records are typically kept for 7 years).

6. Sharing Your Information

We never sell your data. We only share information with third parties when:

  • We have your explicit permission.
  • We are legally required to (e.g., a safeguarding referral to Social Care).
  • It is necessary for emergency medical treatment.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccuracies in your data.
  • Request deletion of your data (where we don’t have a legal duty to keep it).
  • Withdraw consent at any time for marketing or photography.

8. Contact Us

If you have any questions about this policy or how we handle your data, please contact our Data Protection Lead:

Email: [Insert Email]
Address: [Insert Office Address]

If you are unhappy with how we use your data, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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